Delta Fares

what is it like to be a Delta Airlines Ticket Agent at the airport?

anyone currently work for delta, is the job permanent, do they lay off people often, what are the benefits and what do you reccomend- a ground handling agency like Swissport or an airline like DELTA. Thanks

Public Comments

1. I used to work for Delta a while back. Basically, it sucked. It sucks because most of the currnet agents have been workign there for many many years, so your seniority would be very low and you'd get the crapiest schedule. Layoff? Yeah, when they were going through bankruptcy, they were laying off a lot of people, or cutting there health and retirement benefits. Benefits - We got free flights on Delta and free flights on other carriers via what's called a counter agreement. I've never heard of Swissport to be honest with you, but I would not recommend Delta's ground handling! They have the worst MBR (mishandled baggage ratio) or they are right up there with the worst. Basically, that means they lost a lot of bags!!
2. Anytime you are working with passengers in an airlines the job sux. But got for a major airlines and not a contracted company. The benefits are better. For some people the benefit of being able to fly standby for almost free is worth all the BS you job on the job.