Delta Fares

I got bumped by Delta. I want to use the "exchange coupon" but it wouldn't work online.?

I was bumped by Delta in December. They gave me a $400 transportation voucher for future travel. It is still valid until 12/22/07. I went onto Delta's website and tried to make a reservation. It asked me if I had an "e-credit" so I said yes. That was the only place to enter in any kind of voucher/credit/coupon code. I tried the code as an e-credit and e-ticket, but neither worked. Do I really have to go down to the airport to use this thing or am I doing something wrong?

Public Comments

1. From their website: "Paper vouchers cannot be redeemed online. To redeem a paper voucher, visit a Delta ticket counter at the airport or a Delta Ticket Office".
2. about a phone call to their nearest office from you town???