Delta Fares

i want to report a complaint?

I have a compliant about Yahoo Travel. I was scheduled to fly out from LGA NY July 1st at 7:30pm Delta. I confirmed the flight earlier that day to check status everything was fine as of 10am. How ever they would not let me check in. I reached the airport at 6:15 only to find out there my flight had been canceled earlier that afternoon due to the weather. I received no call or email alerting me of this. So I made a trip to the airport for nothing the earliest flight would leave the next day at 6am connecting to Atlanta and then connecting in Jax at 10:30am the only direct flight was at 4pm. I believe this was un professional and unacceptable when I called your customer service after being on hold for about 30min finally I got some one that had no answers and only said I'm sorry. I'm very upset with the service. I'm a frequent user of yahoo travel and this has made me think twice about using your sight. This is unacceptable and even though Yahoo Travel did not cancel the flight I believe at least a call or email should had been sent when the airline contacted them.I'm not a happy customer and I hope you can remindy this occasion.

Public Comments

  1. You need to direct this to Yahoo! Travel customer service.
  2. It's the airline's fault, not Yahoo's. Complain to Delta. Also, it's: Complaint, not compliant And remedy, not remindy
  3. asking a question on yahoo answers doesn't get it sent to people that own the site
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